The visit to this website does not imply that the user is obliged to provide any information. In the event that the user provides any information of a personal nature, the data collected on this website will be treated in a loyal and lawful manner, subject at all times to the principles and rights set out in Regulation (EU) 2016/679 of 27 April, General Data Protection Regulation (RGPD) and other applicable regulations.

In compliance with the provisions of Article 13 of the RGPD we inform you of the following:

Responsible

Stilfondo ,S.L (from now on, Stilfondo)

C/ moliners 11 46600 Alzira (Valencia)

Contact phone number: 96 245 51 30

What do we do with your data?

"New Customer" section

The main purpose of this treatment is the management of the users registered in our website, as well as the sending of advertising related to the products and services commercialized by Stilfondo or for the sending of advertising, discounts and promotions of products and services of other entities. Stilfondo assures the confidentiality of the data provided and guarantees that, in no case, they will be transferred for any other use without the prior and express consent of our users. We will only ask you for those data necessary for the provision of the required service and they will only be used for this purpose.

"Make a purchase" Section

The main purpose of such processing is to maintain the contractual relationship with our customers, to facilitate the processing of orders, to carry out statistical studies, and to send advertising relating to the products and services marketed by Stilfondo or to send advertising, discounts and promotions for products and services from other entities.

Marketing actions.

Stilfondo may use this data to inform you about future promotions, offers and other commercial actions in cases where you are already a customer or if you are not a customer, when you have given us your consent in the relevant section.

"Stilfondo Contact Form" Section

We will collect data in order to manage the Stilfondo customer service centre and contact the customer via email or telephone in order to deal with your request.

"RMA form" section

The main purpose of this treatment is the management of the RMA (Use of guarantee of your product). Your data may be communicated to the manufacturers in the event of faulty or defective products.

Information collected for web improvements

In order to improve our services and online shopping we are analyzing the Stilfondo portal and the correct navigation of the user. This information will be confidential and will only be used to improve the security and functioning of our online shop and for statistical purposes.

Legal basis for processing

For the registration, purchase and management of guarantees we will base the processing of data on the execution of the purchase contract or within the framework of the pre-contractual relationship.

For the sending of commercial information we will base the treatment on your consent although if you are already a customer we will be able to send you information about similar products always providing you with an easy and free way to unsubscribe.

The consent given here by the Holder to communicate data to third parties may be revoked at any time, without retroactive effect.

Target group

On the occasion of the purchase your data can be communicated to the following recipients:

  • Banks for the payment of card purchases.
  • To the Office of Consumers and Users in the event of any complaint.
  • To manufacturers, technical services and/or wholesalers in the case of guarantees or repairs. To those transport companies that may have been entrusted with the delivery of the corresponding orders to the customers. These recipients may be located within Spanish territory or outside it, depending on the product and/or service purchased.
  • In the legally established cases, as is the case of the Security Forces and Corps.
  • To the public administrations to which we have to provide information in order to fulfil our legal obligations.

In order to send you an evaluation email about the purchase process (products, customer service, transport) we will use the Revi tool belonging to WEE ECOMMERCE S.L. Therefore, a few days after placing your order you may receive an email to evaluate your satisfaction with the purchase process at Stilfondo. You can find information about this company and its privacy policy.

Stilfondo assures the confidentiality of the data provided and guarantees that, in no case, they will be transferred for any other use without the prior and express consent of our clients. We will only ask you for the data necessary to provide the required service and they will only be used for this purpose.

Rights of the interested parties

The interested party has the following rights:

  • You may request information on the personal data stored concerning you (access)
  • You may request that the inaccuracy of your personal data be corrected. (correction)
  • You may request the deletion or limitation of the processing of your personal data and (deletion and limitation)
  • You can also request that your personal data be made available to you in a structured, standard, machine-readable format (portability)

To do so, you must write and attach a copy of your ID card or document that identifies you to c/Moliners 11 46600, Alzira (Valencia, Spain), also through our form or to the e-mail lopd@stilfondo.com Stilfondo.

The data subject also has the right to file a complaint with the data protection authorities (Spanish Data Protection Agency). However, any question related to the data we invite you to contact us in order to solve it.

Data Protection Officer

We have appointed a data protection officer (DPO) for any matter relating to your personal data. You can contact him at lopd@stilfondo.com

Data quality

Users must guarantee the truthfulness, accuracy, authenticity and validity of the personal data collected from them.

Protection of minors

We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of children, making every effort to ensure that they have consented to the collection and use of their child's personal data.

Social Networks

Through our website you can access the social networks Facebook, Twitter or Youtube open to all users. These are websites where the user can register and follow us for free. In these social networks users can learn about our activities, opinions, access photos and videos. The users of these social networks should be aware that this place is independent from the web www.fotostilfondo.com and is open, that is, it is visible to all its users, and the privacy policies to be applied to these contents are those set by Facebook, Twitter or Youtube. Stilfondo does not own the social networks.

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